Answers to common questions.
Clear, honest answers about fees, deadlines, switching accountants and how we work. If your question isn't here, just ask.
How much do your services cost?
We work on a fixed fee agreed upfront after a free consultation. The exact fee depends on your circumstances — for example, whether you're a sole trader or a limited company, your turnover, and the services you need. There are no hourly rates and no hidden extras.
I want to switch accountants. Is it complicated?
Not at all. Once you instruct us, we handle the entire transition — including contacting your current accountant professionally and requesting your records. Most switches are completed within two weeks, and you can switch at any time of the year.
Should I be a limited company or a sole trader?
It depends on your profits, your plans and how much risk you want to take on. We'll explain the differences — tax, liability and administration — in plain English and help you choose the structure that suits you. If you decide to incorporate, we'll handle the formation for you.
What happens if I miss an HMRC deadline?
HMRC can issue penalties and interest for late filing or payment. As our client, we track every deadline for you and remind you well in advance, so this doesn't happen. If you come to us with existing penalties, we'll help you respond to HMRC and appeal where possible.
My accounts are behind. Can you help me catch up?
Yes — catching clients up is one of the most common things we do. We'll reconstruct your records, file any outstanding returns and deal with HMRC on your behalf where needed. No judgement, just a clear path back to being fully compliant.
Do you use cloud accounting software?
Yes. We support modern cloud platforms such as Xero and QuickBooks, giving you real-time access to your numbers from anywhere. We'll set it up, migrate your data and train you so you can use it with confidence.
How does Making Tax Digital (MTD) affect me?
If you're VAT-registered, your VAT records must be kept digitally and submitted using MTD-compatible software. From April 2026, MTD for Income Tax also applies to many self-employed people and landlords with income over £50,000. We'll make sure you're set up and compliant.
Can we meet in person, or is everything remote?
Both. We're based in Slough and welcome in-person meetings by appointment. Many clients prefer video or phone calls — we work whichever way suits you best. The service is exactly the same either way.
What documents do I need to provide?
As a guide: bank statements, sales and purchase invoices, receipts for expenses, payroll records (if applicable), and previous accounts or tax returns if you have them. If you use cloud bookkeeping, much of this is shared automatically — we'll guide you through everything during onboarding.
Are you qualified and regulated?
Yes. Rafi Ullah Khan is a Member of the Association of Accounting Technicians (MAAT) — a professional designation with a code of ethics and professional standards. The practice also complies fully with UK data protection law (GDPR).